Exchange Policy

Exchange Policy – Umer Dawood

At Umer Dawood, we offer a 2 to 3-day exchange policy to ensure customer satisfaction in case of any issues.

  • Claims & Deadlines:
    Claims can only be entertained if made within 3 days of the original delivery date.

  • Delivery Charges:
    In case of a change of mind, customers will bear the delivery charges. We take full responsibility only if there is a defect in the product.

  • Sale Items:
    No exchange or refund is available for products purchased on sale.

  • Made-to-Order Products:
    No exchange or refund is offered for made-to-order products.

For assistance, feel free to contact us at umerdawoodofficial@gmail.com.